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Privacy Policy

1.1 Introduction

Fadnix Films (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website at fadnixfilms.com or engage our video editing and content creation services.

By accessing our website or entering into a service agreement with Fadnix Films, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1.2 Information We Collect

Personal Identification Information

We may collect the following personal information from you:

  • Full name and business name
  • Email address and phone number
  • Billing address and payment details
  • Social media handles and platform credentials (where required for service delivery)
  • Any personal information you voluntarily provide through our contact forms, intake questionnaires, or communications

Non-Personal Information

We automatically collect certain non-personally identifiable information when you visit our website, including:

  • Browser type and version
  • IP address and approximate geographic location
  • Pages visited and time spent on site
  • Referring website or source
  • Device type and operating system

Content and creative material

When you engage our services, you may submit brand assets, raw footage, scripts, audio files, logos, and other creative materials. These are treated as confidential client property and are used solely for the purpose of delivering your contracted services.

1.3 How We Use Your Information

Fadnix Films uses the information collected for the following purposes:

  • To deliver and manage the video editing and content creation services you have contracted
  • To communicate with you regarding project updates, revisions, and deliverables
  • To process payments and maintain billing records
  • To respond to inquiries and provide client support
  • To improve our website functionality and user experience
  • To send service-related communications, including project confirmations and invoices
  • To comply with applicable laws and legal obligations
  • To protect against fraud, unauthorized access, or misuse of our services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

1.4 Information Sharing and Disclosure

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors (such as payment processors, cloud storage providers, and project management tools) who assist in delivering our services, under strict confidentiality obligations
  • Legal Compliance: When required by law, court order, or governmental authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • With Your Consent: When you explicitly authorize us to share your information

1.5 Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted data transmission (SSL/TLS)
  • Secure, access-controlled file storage for client assets
  • Password protection and two-factor authentication on internal systems
  • Regular security reviews and access audits

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to take precautions when sharing sensitive information online.

1.6 Data Retention

We retain your personal information and project files for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Client project files are typically retained for 60 days after final delivery, after which they are securely deleted unless you request otherwise in writing.

1.7 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access, correct, or update your personal data
  • The right to request deletion of your data (“right to be forgotten”)
  • The right to withdraw consent where processing is based on consent
  • The right to data portability
  • The right to lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us at info@fadnixfilms.com

1.8 Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may choose to disable cookies in your browser settings; however, some features of the website may not function properly as a result.

1.9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit.

1.10 Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after such changes constitutes your acceptance of the revised policy.

1.11 Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us:

Thank you for choosing Fadnix Films for your digital, software, and design needs. Your privacy and trust are our top priorities.